FORTRA'S DIGITAL GUARDIAN SUPPORT
Flexible support resources to ensure you always have an answer
Digital Guardian SERVICES
Digital Guardian Customer Support is committed to total customer satisfaction, with timely, accurate, and complete problem resolution. From comprehensive self-service knowledge bases to around-the-clock support, we have a package to suit your needs.
Log in to our support portal to submit a ticket.
ALWAYS-ON SUPPORT RESOURCES
The Digital Guardian Support Portal gives you 24/7 self-service access to technical tips, frequently asked questions, and up-to-date product documentation, along with the ability to view existing support cases and open new support requests. With every Digital Guardian Customer Support program, you’ll also receive email advisories with news regarding software patches, updates, and upgrades.
CASE MANAGEMENT AND RESOLUTION SERVICES
The Digital Guardian Support Center is staffed by security experts with unsurpassed product expertise. Live support is available via phone, email, or our online customer support portal. Support personnel work with you to align data security strategies, policies, and programs across your enterprise. We are committed to helping you achieve your data security goals while making sure you get maximum business value from your Digital Guardian deployment.
MICROSOFT WINDOWS 10 SUPPORT
Windows 10 is provided as a service, allowing Microsoft to deliver ongoing updates including functionality enhancements, security patches, and bug fixes. To ensure compatibility and interoperability Digital Guardian with these versions Digital Guardian tests multiple versions. To learn more click here.
CONTACT DIGITAL GUARDIAN SUPPORT
US: 1-800-558-5305 or 1-781-902-5792
Japan: +81 345789277
London: +44 2036080156